Profile / United Kingdom
Charlotte Yau, BACP
United Kingdom
Counsellor - anxiety and life changes
See online therapy options- Cognitive Behavioral Therapy
- Acceptance and Commitment Therapy
- Mindfulness Therapy
About Charlotte
Charlotte Yau is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) with five years' experience. She helps people who are coping with stress, anxiety, trauma and abuse, grief, depression, life changes, relationship and parenting concerns, and issues around identity and belonging.
Charlotte works in a direct, practical way. Sessions focus on noticing unhelpful thoughts and patterns, and trying different responses. She uses a mix of Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), client-centred listening and mindfulness to do this.
People often come to Charlotte when they feel disconnected between cultures, or when caring roles and family expectations have become overwhelming. She explains things in plain language and encourages small, repeatable steps that can be practised between sessions. Work can include short exercises, thought records, or grounding and breathing techniques.
Charlotte also supports people dealing with anger, low self-esteem, career stress, compassion fatigue and ADHD-related concerns. Her approach aims to make problems more manageable by breaking them down into concrete behaviours and thoughts to change.
She invites people to reflect on difficult memories and to rebuild a sense of stability and identity. Sessions include chance to talk, to try new coping strategies, and to plan practical steps for everyday life. To begin, clients use the site process to match and book an initial appointment.
How therapeutic approaches are used in online sessions
CBT helps people identify unhelpful thoughts and the behaviours that follow from them. Online work with CBT often focuses on simple exercises, thought records and small behavioural experiments that can be practised between sessions to test what changes improve daily life.Acceptance and Commitment Therapy (ACT) supports people to notice difficult feelings and choose actions aligned with what matters to them. In brief online conversations ACT techniques can help with values clarification and practical steps for moving forward.
Client-centred therapy provides space to talk and to be listened to without pressure. In online sessions this tends to mean the counsellor reflects what the client says and helps them find their own conclusions about next steps.
Finding the right approach is part of the work. The counsellor will discuss goals and preferences, and then agree a mix of methods to try. This is a collaborative process and methods can be adjusted as progress is reviewed.
Confirm the exact session formats available before booking, as these are not specified here. Online sessions can make it easier to fit meetings into a busy schedule, reduce travel time, and allow shorter check-ins when needed. They can also mean using less bandwidth by choosing audio rather than video for some meetings.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, trauma and abuse, grief, depression, relationship and parenting concerns, identity and belonging issues, and related topics such as anger and self-esteem.
How does she use CBT in sessions?
CBT is used to spot unhelpful thoughts and habits, and to test different responses. Sessions often include practical exercises and short tasks to try between meetings.
What is her clinical background?
She has five years' experience working as a counsellor and uses approaches including CBT, ACT, DBT, client-centred work and mindfulness.
Where is she based and what credential does she hold?
She is based in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy (BACP).
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK meet with her?
She does not accept international clients at this time.
How are fees and payments handled?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
What do I need to do to start?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If you are not safe, use the crisis numbers.